Bug reports

Choose Report a bug, describe what happened and, if you can, the steps to reproduce it. You need a free account, and one account works on both Data Arcade and Data Circuit. Bug reports are public, so anyone can read and vote on them.

Open a support request in the Support Center instead. Bug reports are public, so leave out account details, screenshots of your data and anything confidential. If a public report turns out to need private details, our team can move it to a private support request for you.

Open: reported, not yet checked. Confirmed: we can reproduce it. In progress: we are fixing it. Fixed: the fix has shipped, and the changelog entry says what changed. Closed: we could not reproduce it, it is not a bug or it duplicates another report, and the team response says which.

Votes show how many people a problem affects, which helps us decide what to fix first. Each account has one vote per report, and you can take your vote back at any time.

If you reported it, we email you when its status changes or the team responds, and a fixed report links to its changelog entry. Everyone can follow the changelog and its RSS feed.