Your account

Reset or change your password

Updated November 7, 2026

Forgot your password

1. On the sign-in page choose Forgot password.
2. Enter your email address. If it belongs to an account, we email you a reset link.
3. The link works for 2 hours. Choose a new password and you're signed in.

For your security the page shows the same message whether or not the address has an account.

Change your password

1. Go to your account and find Password.
2. Choose Change password, enter your current password, then the new one twice.

After a change, your other signed-in sessions end within 30 minutes, and older reset links stop working.

Locked out

Five wrong passwords in a row lock sign-in for 10 minutes. Wait, then try again or reset your password.